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Celonis Product Documentation

Update/upgrade to newer versions

Below is information on when are updates/upgrades run.

Hotfixes and updates

Hotfixes are imported automatically during the maintenance windows. The times for the maintenance window are defined in the SLA contract.

Upgrades

Version upgrades are available approximately every 8 weeks. In the standard cloud, upgrades are automatically installed during the maintenance window. In the Exclusive Cloud, these will be recorded by arrangement.