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Celonis Product Documentation

Insight Explorer

Insight Explorer is an AI-powered interface that automatically uncovers insights for any metric within your data. Insight Explorer is a Studio asset that can be added to a package and then connected to a Knowledge Model in order to analyze your data and provide insights. After choosing the relevant metrics and attributes from that Knowledge Model, you can generate a structured list of insights to explore. You can review each insight and choose to mark insights for further analysis or hide insights based on their potential value.

Each insight shows an interesting observation about your data. Insights can be symptoms of systemic problems in the process and lead to larger opportunities for improvement, such as manual price changes for a particular vendor that require negotiating fixed prices. Insights can also show clear next steps to support the day-to-day operations of your business such as open IT tickets breaching service level agreement that require asking the assigned case owners to push the case forward.

Prerequisites

  • A case-centric or object-centric data model;

    Note

    Each asset can only analyze a single object. See Lead object and event log for more details.

  • An event log is required to generate insights on Process attributes;

  • A Knowledge Model;

  • User assigned either an Analyst or Admin role;

  • User with the Edit Package and Use Data Model permissions assigned.

Limitations

Insight Explorer can help boost your productivity when performing data analysis within the Celonis Platform. However, Insight Explorer cannot produce relevant insights with 100% precision, nor can it distinguish correlation from causation.