FAQ - Automation
Are custom modifications to standard BAPIs supported?
Yes. Many BAPIs allow for updating custom fields as well. For BAPI_SALESORDER_CHANGE this can be done via the EXTENSIONIN parameters, please check the documentation of the respective BAPIs for the prerequisites and adjustments that are needed.
Data can only be written to SAP via PI/PO. Do you support this?
No, the generic RFC integration does not work with PI/PO. As an alternative, PI/PO endpoints can be accessed to perform certain actions, which can then be called via our HTTP or "HTTP via agent" capabilities.
Can this approach be used with S/4 HANA?
Yes, the integration via RFC also works for S/4HANA. For S/4HANA Cloud, it is still depending on your deployment scenario. For the Celonis agent, by default only the two options (HEC & Any-Premise) work, as generic RFC calls are by default not possible in other scenarios. If you have a private edition specifically implemented, this might be different and your IT administrator should get in touch with your contact at Celonis.
Are bulk changes possible?
This depends on the capabilities of the selected function module. There are certain function modules which accept bulk inputs. However, it is also possible to just trigger all actions at once separately, the agent will simply queue them and process them one-by-one.