Uninstalling an on-premise extractor
To uninstall your extractor, first determine if you are running it as a service. If you aren't using a service, simply stop the extractor by closing your command line window and deleting the installation files.
However, if you have installed the extractor as a service, you must manually stop the process and remove the service registration from your system. Follow the platform-specific steps below for Windows or Linux to ensure a clean removal.
To uninstall an on-premise extractor on Windows:
Stop the current Extractor, if it is still running
Services → Scroll down to the respective service (either CelonisIBCSap or CelonisIBCDatabase) → right-click on properties → Stop the service
Copy the Service name
Delete the service
Open the command prompt as administrator
Run the following command, using the copied service name from step 1
sc delete <ServiceName>
To uninstall an on-premise extractor on Linux:
Stop the current Extractor, if it is still running.
Run the following command via the terminal window (the service name should be either celonis-ibc-sap orcelonis-ibc-database).
Service <ServiceName> stop
Delete the service.
Run the following command to remove the service and all configuration files.
sudo apt-get --purge remove <ServiceName>
Enter your password when prompted and press “Enter”
Service <ServiceName> stop