Uninstalling on-prem clients on Windows
When uninstalling Celonis on-prem clients (OPC), we recommend that you use the same method you used for the installation process. For instance, if you installed on-prem clients using the (OPC) Management Tool, use the same tool to uninstall them.
Open On-prem Client Management Tool.
In the Automation Agent tab, click Stop to stop this service, and then click Uninstall.
In the SAP Extractor tab, click Stop to stop this service, and then click Uninstall.
Manually delete files from the installation folder path.
If you installed on-prem clients using a script, for instance, to enable SNC for agents, use the following to uninstall them:
Open the command line as an administrator.
To uninstall Automation Agent, run:
SC STOP celonis-automation-agent-with-snc
SC DELETE celonis-automation-agent-with-snc
To install SAP Extractor, run:
SC STOP celonis-extraction-agent-with-snc
SC DELETE celonis-extraction-agent-with-snc
Delete any remaining files from the installation folder.
If the package was installed using the installer, run the installer again and it will ask to uninstall the package. Once this happens, delete any remaining files from the installation folder.
If you have used the manual installation folder, there is no need to do anything else. You can just delete any remaining files from the installation folder.