Update Tasks
What it does: It updates the Status and/or the Assignee of a Task that has already been created.
Knowledge Model: Select the Knowledge Model of the record of which you would like to update Tasks.
Record: Select the Record containing the Tasks you wish to update with this Action.
Task IDs: Specify which Tasks should be updated. Normally, you use the outputs of previous actions, e.g. the Query Data or the Get Tasks action which both return Task IDs.
Target Status: Select the Status to which the Task(s) should be updated. Leave this empty to keep the current task status.
Assignee: Select the Assignee to which the Task(s) should be updated. Leave this empty to keep the current task status.
For more information on how this action can be used to implement additional functionality for the user, see the article on Task configuration.
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