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Creating a PAM model

Important

All Process Adherence Manager assets created before 2024-07-11 which were not subsequently re-created have been irretrievably removed. For more information, contact Support.

Creating a PAM baseline model

  1. In the Celonis Platform, create a package containing a knowledge model in your Studio space.

  2. Select Add asset > Process Adherence Manager.

    PAM_NEW_create_an_adherence_analysis.png

  3. Enter a name for your adherence analysis.

  4. Select a knowledge model from the dropdown list.

    create_an_adherence_analysis_2025.png

    Note

    You can change or update this knowledge model later if necessary. For more information, see Viewing and changing knowledge models in PAM.

  5. Select Create.

    The Target Model Editor screen appears.

    TED-3596_create_a_model.png

  6. If you want:

    1. Process Adherence Manager to create your baseline model, select Start mining.

      Your baseline model is created and opens in the Model Miner screen.

      model_miner_1_NEW.png

    2. To import an process model from Process Designer, see Importing a model from Process Designer.

    3. To upload a BPMN model, see Uploading a BPMN file.

Importing a BPMN model from Process Designer into PAM

Important

Before you can import a Process Designer model into PAM or export a model from PAM into Process Designer, Enable integration with Process Adherence Manager must be turned on by an admin in the Celonis Platform Admin & Settings. For more information, see Enabling access to Celonis Process Management.

  1. In the Target Model Editor, select Import from Process Designer.

    The Import from Process Designer: Step 1: Select a process model screen appears.

    import_from_PD_0.png

  2. Navigate to select the Process Designer model you want to import to PAM.

    import_from_PD_1.png

    Note

    Where multiple versions of the process exist, select the version you want from the version dropdown. For information about what happens if the CPM model is updated after you've imported it to PAM, see Working with target models and CPM.

  3. Select Next: Select event log.

    The Import Process Model: Step 1: Select an event log screen appears.

    import_from_PD_2.png

  4. Select an event log.

    This will be used to create your model.

  5. Select Next: Map activities.

    The Import Process Model: Step 2: Map activities screen appears.

    import_from_PD_3.png

  6. Map each activity in your process model to an event in the event log.

    Note

    If some of your activities don't map to events, leave them unmapped.

  7. Select Import.

    Your Process Designer model opens in the Target Model Editor.

  8. Select Save and Continue.

    Your BPMN model opens in the Explore deviations screen.

  9. Check conformance and analyze deviations.

    Note

    After checking your Process Designer file for conformance and analyzing any deviations, you can export it from Process Adherence Manager so you can use it in other systems. For more information, see Exporting BPMN models from PAM.

Uploading a BPMN file into PAM

  1. Check your BPMN file meets the BPMN file prerequisites.

  2. Check your BPMN file against the BPMN file limitations.

  3. In the Target Model Editor, drag and drop your BPMN file to Import BMPN File or browse to select your BPMN file.

    The Import BPMN File: Step 1 screen appears.

    PAM_NEW_STEP_1.png

  4. Select the event log that contains the data for your imported BPMN model.

    PAM_NEW_STEP_1-2.png

  5. Click Next: Map activities.

    The Import BPMN File: Step 2 screen appears.

  6. Map each activity in your BPMN file to an event in the selected event log.

    PAM_NEW_STEP_2.png

    Note

    If some of your activities don't map to events, leave them unmapped.

  7. Click Import.

    Your BPMN model opens in the Target Model Editor.

    PAM_NEW_Create_model.png

  8. Select Save and Continue.

    Your BPMN model opens in the Explore deviations screen.

    PAM_NEW_BPMN_export_model.png

  9. Check conformance and analyze deviations.

Note

After checking your BPMN file for conformance and analyzing any deviations, you can export it from Process Adherence Manager so you can use it in other systems. For more information, see Exporting a BPMN model.

PAM BPMN file prerequisites

Your BPMN file must:

  • Be less than 5MB in size.

  • Include at least one task or event, with each task or event having a unique name.

  • Have a unique start event and a unique end event.

  • Have all flow nodes accessible from the start event in the direction indicated by the flow arrows.

  • Have its end event accessible from every flow node in the direction indicated by the flow arrows.

  • Include supported BPMN elements only.

BPMN elements supported in Process Adherence Manager

Important

If unsupported BPMN elements are included in your BPMN file, the BPMN file import will typically stop and an error will display.

Element

Supported?

Further information

Exclusive choice gateways

Parallel/And gateways

Yes

Each gateway must have one of:

  • A single incoming sequence flow and a single outgoing sequence flow.

  • A single incoming sequence flow and multiple outgoing sequence flows (single entry).

  • Multiple incoming sequence flows but one single outgoing sequence flow (single exit).

Event

Yes, except boundary events.

  • Start and end events are interpreted as event log start and event log end.

  • Intermediate events are interpreted as Celonis events and are named using the event name field.

  • Boundary events are not supported and will stop the import wth an error.

Task

Yes

  • Tasks are interpreted as Celonis events and are named using the task name field.

  • Tasks with a loop marker or multi-instance characteristic are interpreted as self-loops.

  • All other task types, markers and characteristics are not supported and will be ignored but the BPMN file import will not be disrupted.

Flow

Sequence flows only.

All other flow types are not supported and will be ignored but the BPMN file import will not be disrupted.

Note

Call activities, sub-processes and transactions are not supported. We recommend removing any call activities, sub-processes and transactions from your flow and integrating their content directly into your model.

Limitations for BPMN files in Process Adherence Manager

  1. You cannot edit imported BPMN models in the Process Adherence Manager Model Editor although you can remove event logs.

  2. You can only select one event log for your imported BPMN model.

  3. BPMN models that contain more than 16 tasks/events in parallel may be rejected due to state space limitations.