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Celonis Product Documentation

Jira Cloud (Skills)

Work with Jira right from the Celonis Process Automation

Skills Deprecation

From October 2, 2023, Skills with an equivalent Action Flow module won't be available in teams by default. They'll still work in your existing apps, you just can't use them in new ones. We encourage you to use Action Flows going forward. If you can't move to Action Flows right now, or there's a particular Skill that you rely on, contact the support team.

Jira (cloud) - Overview

Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management.

Supported Actions

Celonis Process Automation currently supports the following actions for Jira (cloud):

Connection

Add a new connection by signing in with Jira credentials OR select "Set connection before execution" to allow users to sign in with their own credentials on the execution page.

Jira API Key

to get your Jira API Key go to Administration > Settings > API Key > Create API Key

Create Issue

  1. Connection (required): Add your Username, Jira API Key and Subdomain from Jira to set up connection

  2. Project Key (required): identification key of the project

  3. Summary (required): summary of the Jira issue

  4. Issue Type (required): type of the issue

  5. Sprint ID (optional): ID of the sprint

  6. Priority (optional): set the priority 1 being the highest

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Assign Issue

  1. Connection (required): Add your Username, Jira API Key and Subdomain from Jira to set up connection

  2. User Account ID (required): Due to security requirements of Jira, the account ID is a hashed ID that you need to get from Jira

  3. Issue Key (required): identification key of the issue

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Add Comment

  1. Connection (required): Add your Username, Jira API Key and Subdomain from Jira to set up connection

  2. Issue Key (required): identification key of the issue

  3. Comment (required): your personal comment to the issue

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Update Issue

  1. Connection (required): Add your Username, Jira API Key and Subdomain from Jira to set up connection

  2. Issue ID (required): Add the ID of the issue you would like to update

  3. Status (optional): Define the status of the issue

  4. Summary (optional): Define the summary of the issue

  5. Issue Type (optional): Define the type of the issue

  6. Priority (optional): Set the priority of the issue (1 being the highest)

  7. Due Date (optional): Define a due date for the issue

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